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Let customers speak for us
Scope:
Color as shown
Material: Resin
Size: See reference diagram for details
feature:
◆100% brand new and high quality.
◆High quality, environmental protection, exquisite workmanship, and good quality. This is a great product.
◆It is the best decoration for desk, bedroom, living room, attic and office.
◆Scope of application: decoration, fortune, business, gifts, etc.
Package Included:
1 x Chinese Kylin
![](https://ae01.alicdn.com/kf/S57061b4e8eca45469a090796da179c42g.jpg?width=790&height=817&hash=1607)
![](https://ae01.alicdn.com/kf/S4eca5d499f8349b898ec8e249ddf2670Q.jpg?width=790&height=926&hash=1716)
![](https://ae01.alicdn.com/kf/S192217c6bbd647c8a76907844fe047baQ.jpg?width=790&height=791&hash=1581)
![](https://ae01.alicdn.com/kf/S6a128c34018d4b13b7f500322538e534h.jpg?width=790&height=908&hash=1698)
![](https://ae01.alicdn.com/kf/Se799ad4cbbc7436e8668fcdc25233802o.jpg?width=790&height=790&hash=1580)
![](https://ae01.alicdn.com/kf/Se9796051299b4bbe94b402045f80980ey.jpg?width=790&height=691&hash=1481)
![](https://ae01.alicdn.com/kf/S4c2065edca494c44b8a1675a185ba249z.jpg?width=790&height=659&hash=1449)
![](https://ae01.alicdn.com/kf/Sa0778311ac1a4a9db5d2c6d0c2aa4a8eH.jpg?width=790&height=865&hash=1655)
![](https://ae01.alicdn.com/kf/Se8fc482516984dd2a764d96838f93401t.jpg?width=790&height=441&hash=1231)
DELINERY TIME
1) We will ship within 3-5 business days (according to your order quantity) after receiving your payment
2) Service transit time is provided by the carrier and does not include weekends and holidays. Shipping time may vary, especially during holidays.
3) Delivery time:
1: We will ship to you based on your location and the logistics method you choose, and you will get the tracking number within 1-3 days after delivery.
2:For any accidents caused by transportation services, Delay problem, Please contact us in time
SIZE AND COLOR
Since manual measurement may cause dimensional deviations (positive and negative variations of 0-1cm),
the color difference is due to factors such as display, weather, lighting, etc. The picture will have different colors on different screens,
but only slight differences, please do not understand that the product is affected.
OURSERVICE
Dear buyer, if you are satisfied with our products and services, please leave a 5-star feedback,
if you are not satisfied, please contact us, we will do our best to solve the problem and make you satisfied. This is very important to us,
thank you for your understanding.
Thanks for coming and have a nice day.
Return and Refund Policies
- At acacuss.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
- We kindly ask you to return the products in their original packaging.
- All returned products will be fully refunded as long as they have not been used or damaged.
- If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
- During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
- However, please refrain from excessive testing beyond what is necessary.
- If the product loses value due to excessive handling, we may reduce the refund amount.
- If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
- Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@acacuss.com, you will receive an email within 48 business hours with the return address or a return label.
- If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
- In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
- For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
- The refund will be processed promptly and without any additional charges.
- We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
- You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
- To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.
Do you have restocking fees?
No, the return at acacuss.com is free, according to the aforementioned conditions, there is no supply charge.
Order Cancellation:
To cancel an order, please contact us immediately after the purchase by email at info@acacuss.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.
Exchanges:
The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.
Return and refund procedure
To receive a refund for the returned product, please follow the step-by-step procedure below:
Step 1. Inform acacuss.com by email, sending your return request to info@acacuss.com must include the following information: the order number, the product reference, and the reason for the return.
Step 2. Process the return request. Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned.
Step 3. Return of your product. You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order.
Step 4. The refund term is within 10 days. acacuss.com will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract.
The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@acacuss.com.